the last several weeks have been a whirlwind of change. both personal and professional final common pathways have come or will come online soon. i am entering the end-game of many scenarios begun many many moons ago. it is both exciting and stressful at once ( Read more... )

i've got to say that customer service leaves much to be desired these days.  no one seems to take pride in what they do anymore and rarely do they even take ownership of their tasks.  they just seem to phone it home as they glance at you with the disdain usually reserved for toilet plunging ( Read more... )